Account Verification Guide (KYC)
KYC NOT REQUIRED
Claiming Alpha Testnet airdrop capsule
KYC REQUIRED
Claiming purchased Full Core Node License
Claiming Node Sale referral rewards
** *Only proceed if you have purchased a node or if you are trying to claim your node sale referral rewards.
The Datagram Network requires users to complete a Know Your Customer (KYC) verification process to ensure secure and compliant participation. This guide will walk you through each step of the verification process using our trusted KYC provider Blockpass.
Eligibility Requirements
Before starting the KYC verification process, please ensure you meet the following requirements:
Age Requirement: You must be at least 18 years old to participate in the Datagram Network.
Geographic Restrictions: Due to regulatory requirements, users from the following countries are not eligible to participate:
Afghanistan, Belarus, Cuba, Iran, North Korea, Russia, South Sudan, Sudan, Syria, Ukraine, Venezuela, Yemen, Zimbabwe.
If you reside in any of these restricted locations, you will not be able to complete the KYC process. This restriction is in place to comply with international regulations and sanctions.
Getting Started
To get started with verifying your Account (KYC), sign in to Datagram and navigate to Dashboard > Account.
Account status: Unverified accounts will be labeled with an "Unverified" tag. Verified accounts will replace this "Unverified" tag with a green checkmark.
Connect wallet: To begin the verification process, users will need to connect a wallet and verify their ownership of that wallet.
Step 1: Connect your wallet
Click on "Connect wallet" to begin the Blockpass verification process. Choose your preferred compatible wallet and follow the instructions. After successfully connecting a wallet, the "Start KYC" button will become available. Click on it to proceed to the next step to create a Blockpass Identity.
Connected wallet: Once your wallet has been successfully connected, you will see it registered here on the Dashboard. At any time, you may click on your connected wallet to disconnect it and connect another wallet.
Start KYC: After successfully connecting a wallet, the "Start KYC" button will become available. Click on it to create a Blockpass Identity.
Step 2: Create a Blockpass Identity
After successfully connecting a wallet, the next step in the verification process is to create a Blockpass Identity by registering an email address. Click on the "START" button to proceed to the next step.
How to register an email address with Blockpass:
Input an email address and click "CONTINUE". (New users can input any preferred email address, but if you have already created a Blockpass Identity, please input that email address.)
Blockpass will send a 6-digit code to your email address. Check your inbox for an email with this code, enter the code and click on "LOGIN" to continue.
Step 3: Upload Documents
After registering an email address with Blockpass, the next steps are to build your identity profile by submitting:
Identity document
Selfie picture
Proof of address
Uploading Identity Documents
Automatic Data Extraction Accuracy
Even if the automatic data extraction shows incorrect information, proceed with the submission. The verification team will handle corrections during the manual review process.
Some identity documents like National ID requires uploading both the front and back side of the document.
For Selfie Verification:
Setup:
Find a well-lit room
Remove glasses if they cause glare
Position yourself at arm's length from camera
Process:
The system will auto-capture your face
Follow on-screen prompts:
Look straight ahead
Turn your head left when prompted
Turn your head right when prompted
Complete all requested movements
For Address Proof:
Upload a document from the supported list
Ensure your current residential address is clearly visible
Document should be recent (typically within 3 months)
Step 4: Wallet Verification
For Wallet Verification
Connect your wallet (WalletConnect, MetaMask or Coinbase)
Make sure wallet is set to Ethereum Network
Sign the verification message when prompted
Confirm the signature in your wallet app
Wallet Signing is Mandatory
The wallet signing step is mandatory. Submissions without proper signing will NOT be approved due to KYC compliance requirements.
Step 5: Submit for Verification
Before Submitting:
Review all uploaded documents
Ensure wallet is properly connected and verified
Check that all sections show "completed" status
To Submit:
Once all steps Completed
The "Register" button will become active
Click "Register" to submit for KYC verification
You'll see a confirmation screen, You can set password on this screen for future changes
Verification Timeline
Initial Review
24-36 hours
Additional Checks (if needed)
12-24 hours
Final Approval
Email notification
What to Expect:
Email notifications at each stage
Clear feedback if any issues arise
Direct communication for any clarifications needed
Handling Rejections
If your KYC application is rejected, don't worry! Here's what to do:
Steps to Resubmit:
Check your email for specific rejection reasons
Log back in using the same email address
Navigate to the rejected document section
Update only the required documents or information
Resubmit for re-verification
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